Return Policy

Turquoise Creek Jewelry is committed to customer satisfaction. If, for any reason, you are dissatisfied with an item purchased from our website, we will accept all returns for a full refund within 30 days of item delivery. We ask that you email us to let us know that you are returning the item and include the order information inside the package. It's recommended that you return the item in its original packing materials, and consider purchasing insurance and signature confirmation to make sure we receive it. All return shipping and insurance costs will be the buyer's responsibility unless the item was defective or we made an error on our product listing.

Send all returns to:

Turquoise Creek, 8050 N. 19th Ave #271, Phoenix, AZ 85021

Contact Us:

To inform us of a return, or for any other questions, comments, or concerns, please send an email to: